Epica
PROBLEM
The product does not open or close
fully
The product does not close in strong
wind/rain
Cleaning
· All cleaning operations must be performed with the electrical supply disconnected.
· Clean monthly, or when required.
· Qualified personnel are not required for ordinary cleaning operations.
· Using ladders, trestles or other similar equipment for cleaning must only be performed by specialised
personnel, who must follow applicable health and safety legislation and use appropriate PPE such as
safety harnesses etc.
· Do not use organic solvents, ammonia or hydrocarbons.
· Avoid the use of abrasive products.
Cleaning the fabric is essential to protect against the formation of mould due to dust or other material deposited
on the fabric; this can be performed by vacuuming up the dust, or using a damp cloth or sponge with warm water.
Dry the fabric after cleaning.
Cleaning of the aluminium components may be performed with water and neutral detergent.
5.2 Scheduled maintenance
· All maintenance operations must be performed with the electrical supply disconnected.
· Qualified personnel are not required for ordinary maintenance operations.
The operations described below will keep the product in good condition if they are performed according to the
indicated frequencies and timeframes.
Twice a year
Check the cleanliness of the aluminium components.
Perform frequent checks on the installation, and visually check whether there are any signs of wear or not.
Contact Technical Support if necessary.
The fabric must be visually inspected to check whether there are any tears or ruptures in the stitches.
Yearly
Check that moving parts are operating correctly, contact Technical Support if necessary.
5.3 Extraordinary maintenance
A specialised technician must check the correct operation every two years.
· All extraordinary maintenance operations must be performed by qualified and trained personnel.
Request specialist assistance from Technical Support.
· In the event of a potential dismantelling of either the product or part of it, see the instructions of the
assembly, the installation and the siting.
· Original spare parts must be used or the warranty shall lapse.
· All maintenance operations must be performed with the electrical supply disconnected.
Requests for spare parts must be sent to your reseller.
THE PRODUCT WARRANTY WILL LAPSE IF SCHEDULED AND EXTRAORDINARY MAINTENANCE ARE
NOT PERFORMED.
28
CAUSES
Incorrect programming
Anemometer/rain sensor operational
Faulty/unpowered rain sensor/
anemometer
Motor not correctly programmed
Use and maintenance manual
SOLUTIONS
Contact Technical Support
Wait for the wind/rain to stop
Contact Technical Support
Rev.00
20/02/2018