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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem,
please contact Power Wheels
®
Consumer Relations.
Problem
Vehicle does not run
e Problems and Solutions Guide
Possible Cause
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Solution
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for
the first time. After first-time use, recharge the battery for at
least 14 hours after each use. Never charge the battery
longer than 30 hours.
Check all connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the
charger is plugged into the wall.
Make sure power flow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact Power Wheels Consumer Relations
The built-in thermal fuse may "trip" and shut down operation
of the vehicle is the vehicle is overloaded or the driving
conditions too severe. The fuse will automatically reset itself
after approximately 25 seconds allowing the vehicle to
resume normal operation. To avoid repeated automatic shut
downs, do not overload the vehicle by exceeding the
29.5 kg (65 lb) maximum weight capacity or by towing
anything behind the vehicle. Do not drive up hills or run into
fixed objects, which can cause the wheels to stop spinning
while power is still being supplied to the motors. If the
thermal fuse continually trips, contact Power Wheels
Consumer Relations.
Check all wires and connectors. Make sure the battery
connector is tightly plugged into the motor harness
connector, and that there are no loose wires around
the motor.
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Power Wheels
Consumer Relations.
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose
dirt, sand or gravel. Contact Power Wheels
Consumer Relations.
Contact Power Wheels
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Consumer Relations.
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