TROUBLESHOOTING
• Not all the following problems are malfunctions.
Problem
Dehumidifier is not
operating. Controls can
not be set.
Noise suddenly rises
during operation.
Humidity does not drop.
Little or no effect in
dehumidifying
When first operated, the
air emitted has musty-
odor.
Unit has noise.
Swooshing sound is heard.
• Problem of Water Leakage.
Problem
Dehumidifier is not
operating. Controls can
not be set.
• Dehumidifier does not start.
Problem
Power indicator is not lit
when power is connected.
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Possible Causes
• Unit is operating in an area where temperature is higher
than 32°C or lower than 5°C.
• Bucket is full.
• Noise will rise if compressor has just started.
• Power supply problem.
• Unit is placed on uneven floor.
• Area to be dehumidified is too large. The capacity of your
dehumidifier may not be adequate.
• Humidity does not drop.
• Doors are open.
• There might be some device producing vapor in the room.
• Room temperature is too low.
• Humidity level may be improperly set.
• If unit is operating in a room where temperature is from 5
to 15 °C, it will start to defrost automati cally. Compressor
will stop for a brief period of time(fan will operate in high
fan speed). When unit finishes defrosting, it will be back to
normal operation.
• Due to temperature rising of heat exchanger, the air may
have some strange smell at the beginning.
• There might be some noise if unit is operating on wooden
floor.
• Normal. This is the sound of the flow of refrigerant.
Possible Causes
• Examine the drainage
joint.
• Drain hose is not correctly
installed.
Possible Causes
• Power is not supplied for
the dehumidifier or the
power plug is not well
inserted.
• Fuse is blown.
Solution
• Connect the drainage joint
well.
• Clear the obstacle from the
drain hose.
• Remove the drain hose and
replace it. Be sure that the
hose is correct installed.
Solution
• Check if power is lost. If
yes, wait for the power to
restore.
• If not, check whether the
power circuit or power
socket has been damaged.
• Check whether power plug
is loosen.
• Check whether power cord
is damaged.
• Replace the fuse.