Troubleshooting - Rotel RAP-1580MKII Manual De Instrucciones

Troubleshooting

Most difficulties in audio systems are the result of incorrect connections, or
improper control settings. If you encounter problems, isolate the problem
area, check the control settings, determine the cause of the fault and make
the necessary changes. If you are unable to get sound from the unit, refer
to the suggestions for the following conditions:
The unit does not turn on
• Make sure the power cord is plugged into the rear panel and a AC outlet.
• Make sure the rear panel POWER switch is in the ON position.
No sound from any input
• Make sure that MUTING is off and VOLUME is turned up.
• If not using the RAP-1580MKII's internal power amp channels, make
sure that the pre-amp outputs are connected to a power amplifier and
that the amplifier is powered on.
• Make sure that any speakers are connected correctly.
• Make sure source inputs are connected and configured correctly.
No sound from digital sources
• Make sure that digital input connector is assigned to the proper source
input and that the source input is configured to use the digital input
rather than an analog input.
• Check the configuration of the digital input source player to ensure
that the digital output is activated.
No sound from some speakers
• Check all power amp and speaker connections.
• Check Speaker Configuration settings in the Setup menus.
No Video Output
• Make sure that the TV monitor is connected properly and check the
input assignments.
• Check the source input and TV output resolution are compatible. A 4K
source can only be sent to a 4K monitor.
• HDMI cables must be 5 meters or less in length.
• If watching 3D source, make sure the display is 3D enabled.
Video and Audio do not match.
• Check that the proper video source is selected for each input.
• Check that the group delay (lip-synch) setting is not mis-adjusted.
Clicking or popping sounds when switching inputs
• The unit uses relay switching to preserve maximum sound quality. The
mechanical clicking of the relays is normal.
• Switching between HDMI sources may cause delays as HDMI two way
communications "handshake" must be established between the source
and display. The time required for the handshake varies depending
on the attached equipment.
Controls do not operate
• Make sure that fresh batteries are installed in the remote.
• Make sure that the IR sensor on the front panel is not blocked. Aim the
remote control at the sensor.
• Make sure the sensor is not receiving strong IR light (sunlight, halogen
lighting, etc.).
• Unplug the unit from the AC outlet, wait 30 seconds, and plug it
back to reset.
• Confirm the IR Codeset set in the remote control and RAP-1580MKII
are matched to either Codeset 1 or Codeset 2.
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