Troubleshooting
For additional assistance, contact your clinical professional, distributor, or ROHO, Inc.
Not Holding Air:
Inflate the cushion. Confirm that the inflation valve is completely
closed. Look for holes in the cushion. If very small holes or no holes
are visible, follow the instructions in the Repair Kit provided with
your product. For inflation valve or hose damage, or for large holes or
leaks in the cushion, see the ROHO Limited Warranty supplement, or
contact Customer Care.
Uncomfortable
Check the inflation level (see the product instructions). Confirm that the
or Unstable:
air cells and the top of the cover face the individual. Confirm that the
cushioning device is not too big or too small for the surface. Allow the
individual at least one hour to adjust to the cushioning device.
Cushioning
Make sure the non-skid bottom of the cover is facing away from
Device Slides:
individual. Confirm that the hook and loop fasteners, straps, or snaps
are securely fastened.
Disposal
The components of the products in this manual are associated with no known
environmental hazards when properly used and when disposed of in accordance with all
local/regional regulations. Incineration must be performed by a qualified, licensed waste
management facility.
Limited Warranty
Limited Warranty Term: 24 months from the date the product was originally purchased.
The warranty does not apply to punctures, tears, burns, or misuse, nor does it apply to the
removable cover. See also the ROHO Limited Warranty supplement provided with your product, or
contact Customer Care.
ROHO Special Application Cushioning Devices Operation Manual
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