Trouble shooting,
Operation
PROBLEM
Freezer control and lights
are on, but compressor
is not operating
Crisper drawer
temperature is too warm
Refrigerator does not
operate
Refrigerator still won't
operate
Food temperature
is too cold
Food temperature
is too warm
Refrigerator has an odor
Water droplets form on
outside of refrigerator
Water droplets form on
inside of refrigerator
Refrigerator or ice maker
makes unfamiliar sounds
or seems too loud
18
cont.
POSSIBLE CAUSES
Refrigerator is in defrost mode.
Control settings are too low.
Freezer controls are set too low.
Drawer is improperly positioned.
Refrigerator is not plugged in.
Freezer control is not on.
Fuse is blown, or circuit breaker needs to be
reset.
Power outage has occurred.
Unit is malfunctioning.
Condenser coils are dirty.
Refrigerator or freezer controls are set too high. See controls section in Owner's Manual on how to adjust controls.
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Door has been opened frequently, or has been Reduce time door is open. Organize food items efficiently to
opened for long periods of time.
Food has recently been added.
Compartment is dirty or has odor-causing food. Refer to Care and Cleaning in Owner's Manual for odor removal
Check gaskets for proper seal.
Humidity levels are high.
Controls require adjustment.
Humidity levels are high or door has been
been opened frequently.
Check gaskets for proper seal.
Normal operation.
WHAT TO DO
Normal operation. Wait 40 minutes to see if refrigerator restarts.
See section on Crisper drawer to adjust controls.
See controls section in Owner's Manual on how to adjust your
controls.
See section on Crisper drawer to verify drawer positioning.
Plug in unit.
See controls section in Owner's Manual.
Replace any blown fuses. Check circuit breaker and reset, if.
necessary.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another unit. If another
unit is not available, place dry ice in freezer section to preserve
food. Warranty does not cover food loss.
Contact service for assistance.
Clean according to your Owner's Manual.
Refrigerator is not level. See How to Level Your Refrigerator
for details on how to level your unit.
Check gaskets for proper seal. Clean, if necessary, according to
cleaning instructions in Owner's Manual.
Check for internal obstructions that are keeping door from closing
properly (i.e. improperly closed drawers, ice buckets, oversized
or improperly stored containers or foodstuffs, etc.)
See the controls section in Owner's Manual for assistance on
how to adjust your controls.
Clean according to cleaning instructions in Owner's Manual.
Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grilles are located under crisper
drawers.
assure door is open for as short a time as possible.
Allow time for recently added food to reach refrigerator or freezer
temperature.
instructions.
Clean, if necessary, according to cleaning instructions in
Owner's Manual.
Normal during times of high humidity.
See the controls section in Owner's Manual for assistance on
how to adjust your controls.
See the controls section in Owner's Manual for assistance on
how to adjust your controls.
Reduce time door is open. Organize food items efficiently to
assure door is open for as short a time as possible.
Clean, if necessary, according to cleaning instructions in
Owner's Manual.
Refer to noise section of Normal Operating Sounds guide in
Owner's Manual.