are a result of damage or loss caused by factors beyond our
control, any product which has not been maintained according
to any care or maintenance instructions provided with the
product, any alterations to a product which are not performed
by us, or damage or defects caused to the product due to
unusual or non-recommended use. We will not be liable for any
special, indirect, consequential or economic loss or damage or
loss of profits whatsoever suffered by you or any other person
resulting from any act or omission by us. Our total liability
in respect of this Warranty against Defects is limited to the
replacement of the goods.
This Warranty against Defects is provided in addition to other
rights and remedies that you may have at law. Our goods come
with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any reasonably
foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
In order to claim the warranty, you must return the product to
the retailer from which it was purchased or if that retailer is
part of a National network, a store within that chain, along with
satisfactory proof of purchase. The retailer will then return the
goods to Directed Electronics Australia authorized by Anker
Innovations Limited. Directed Electronics Australia will repair,
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replace or refurbish the product at its discretion. The retailer
will contact you when the product is ready for collection. All
costs involved in claiming this warranty, including the cost
of the retailer sending the product to Directed Electronics
Australia, will be borne by you.
This warranty is offered by Directed Electronics Australia.
Customer service support number (+61) 3 8331 4800 Mon-Fri
8:30am - 5:00pm (AEST) and customer service email address
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