Troubleshooting; Check Points - Samsung ME21K7010DS/AA Manual Del Usuario

Troubleshooting

Troubleshooting

Check points

If you encounter a problem with your oven, first check the tables starting below
and try the recommendations. If a problem persists, or if an information code
keeps appearing on the display, contact a local Samsung service center.
Problem
General
The buttons cannot be Foreign matter may
pressed properly. be caught between the
buttons.
For touch models:
Moisture is on the
exterior.
The Child Lock is
activated.
The time is not Power is not supplied.
displayed.
The Eco (power-saving)
function is set.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered
by foreign matter.
32 English
ME21K7010DS_AA_DE68-00000A_EN.indd 32
Cause Action
Remove the foreign matter
and try again.
Wipe the moisture from the
exterior.
Deactivate the Child Lock.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Turn off the Eco function.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Close the door and try again.
Remove the foreign matter
and try again.
Problem Cause
The oven stops while The user has opened the
in operation. door to turn food over.
The power turns off The oven has been
during operation. cooking for an extended
period of time.
The cooling fan is not
working.
Trying to operate the
oven without food inside.
There is not enough
ventilation space around
the oven.
Several appliances or
devices are plugged into
the same outlet.
There is no power to Power is not supplied.
the oven.
Action
After turning over the food,
press the START button
again to start operation.
After the oven has cooked
for an extended period of
time, let the oven cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Unplug all other appliances
or devices from the outlet.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
1/5/2016 12:17:11 PM