– Disconnect the USB storage device
and do not use it. Turn the ignition
switch to OFF, then to ACC or ON and
then connect a compliant USB storage
device.
HUB Error
→ The connected USB hub is not
supported by this product.
– Directly connect the USB storage
device to this product.
No Response
→ This product cannot recognise the
connected USB storage device.
– Disconnect the device and replace it
with another USB storage device.
USB was disconnected for device
protection. Do not re-insert this USB
memory into the unit. Please restart the
unit.
→ The USB connector or USB cable has
short-circuited.
– Check that the USB connector or USB
cable is not caught in something or
damaged.
→ The connected USB storage device
consumes more than maximum
allowable current.
– Disconnect the USB storage device
and do not use it. Turn the ignition
switch to OFF, then to ACC or ON and
then connect a compliant USB storage
device.
→ The USB interface cable for iPod/iPhone
has short-circuited.
– Confirm that the USB interface cable
for iPod/iPhone or USB cable is not
caught in something or damaged.
Your device is not authorized to play this
DivX protected video.
→ This product cannot play copy-
protected DivX files.
– Select a file that can be played.
Audio Format not supported
→ This type of file is not supported on this
product.
– Select a file that can be played.
iPod
Error-02-6X/-9X/-DX
→ iPod failure.
– Disconnect the cable from the iPod.
Once the iPod's main menu is
displayed, reconnect the iPod and
reset it.
Error-02-67
→ The iPod firmware version is old.
– Update the iPod version.
Bluetooth
Error-10
→ The power failed for the Bluetooth
module of this product.
– Turn the ignition switch to OFF and
then to ON.
If the error message is still displayed after
performing the above action, please
contact your dealer or an authorised
Pioneer Service Station.
Apple CarPlay
Attempting to connect to Apple CarPlay.
→ Communication failed and the system is
trying to connect.
→ Wait for a while. Then, perform the
actions below if the error message is still
displayed.
– Restart the iPhone.
– Disconnect the cable from the iPhone,
and then connect the iPhone again
after a few seconds.
– Turn the ignition switch to OFF and
then to ON.
If the error message is still displayed after
performing the above action, please
contact your dealer or an authorised
Pioneer Service Station.
Android Auto
Android Auto has stopped.
→ The connected device is not compatible
with Android Auto.
– Check if the device is compatible with
Android Auto.
→ The startup of Android Auto failed for
some reasons.
– Disconnect the cable from the
smartphone, and then connect the
smartphone again after a few seconds.
– Restart the smartphone.
– Turn the ignition switch to OFF and
then to ON.
If the error message is still displayed after
performing the above action, please
contact your dealer or an authorised
Pioneer Service Station.
→ The time set in this product is not
correct.
– Check if the time is correctly set.
Bluetooth pairing failed. Please pair your
Android phone manually.
→ The Bluetooth pairing failed for some
reasons.
– Pair this product with the device
manually.
To use Android Auto, please stop your car
and check your Android phone.
→ The default settings are displayed on
the screen of the Android Auto
compatible device or images are not
output from the Android Auto
compatible device.
– Park your vehicle in a safe place, and
follow the instructions displayed on
the screen. If the error message is still
displayed after performing on-screen
instructions, please reconnect the
device.
Detailed information
for playable media
Compatibility
Common notes about the USB storage
device
• Do not leave the USB storage device in
any location with high temperatures.
• Depending on the kind of the USB
storage device you use, this product may
not recognise the storage device or files
may not be played back properly.
• The text information of some audio and
video files may not be correctly
displayed.
• File extensions must be used properly.
• There may be a slight delay when starting
playback of files on an USB storage
device with complex folder hierarchies.
• Operations may vary depending on the
kind of an USB storage device.
• It may not be possible to play some music
files from USB because of file
characteristics, file format, recorded
application, playback environment,
storage conditions, and so on.
USB storage device compatibility
• For details about USB storage device
compatibility with this product, refer to
Specifications (page 53).
• Protocol: bulk
• You cannot connect a USB storage device
to this product via a USB hub.
• Partitioned USB storage device is not
compatible with this product.
• Firmly secure the USB storage device
when driving. Do not let the USB storage
device fall onto the floor, where it may
En
49