Troubleshooting
All Functions
No functions operate
Electricity is not supplied.
Check for a power failure, tripped breaker, or other probable cases.
Power of the toilet is turned off.
Press the power button of the toilet to on.
A short-circuit has occurred.
Turn off the power of the toilet and request repairs.
A voltage other than 220-240 V is applied.
Turn off the power of the toilet and request repairs.
The remote control does not operate
The remote control is turned off.
Press the
(power/home) button to turn on the power.
The batteries are dead ("Replace the battery." message is displayed).
Replace the batteries with new ones.
The batteries are not inserted correctly.
Insert the batteries in the correct direction.
Metal items are placed near the seat unit or remote control.
Move away the metal items.
The toilet is connected to a smartphone.
Press
(stop) button to terminate Bluetooth connection.
Remote control other than the supplied one is used.
When remote control other than the supplied one is used, this needs to be registered to the toilet. For the
registration procedures, see the "The remote control is not registered correctly." below.
The remote control is not registered correctly.
Follow the procedures below to register the remote control to the toilet.
1. Remove the screw and washer from the remote control holder.
2. Lift the remote control from the holder and bring the remote control near to the toilet.
3. Press
(set/next) button.
4. Follow the message appeared on the screen.
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Troubleshooting