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This indicator appears when the
SmartphoneHub is connecting to the
smartphone.
The completion of the Bluetooth® pair-
ing is indicated by means of a tick
against the small smartphone symbol.
This indicator appears whenever the
SmartphoneHub is in recovery mode
(only in this status can new software
be installed). The small smartphone
symbol indicates the connection to
the smartphone.
The completion of the recovery opera-
tion is indicated by a tick.
Your operating system is non-func-
tional for the following reasons:
1. One or more incompatible com-
ponents have been detected. In
CHECK APP
this case, the components require
a software update that can only
be implemented by a Bosch eBike
Code
Cause
410
One or more buttons of the on-board com-
puter are disabled.
414
Operating unit connection problem
418
One or more buttons on the operating unit
are disabled.
419
Configuration error
422
Drive unit connection problem
423
eBike battery connection problem
424
Communication problem between com-
ponents
426
Internal time-out error
430
Internal battery of the on-board computer
is flat
431
Software version error
440
Internal drive unit fault
450
Internal software error
460
Error at USB port
490
Internal fault of the on-board computer
500
Internal drive unit fault
502
Bike light fault
Bosch eBike Systems
Error code display
The eBike system's components are continuously and auto-
matically monitored. If an error is detected, the correspond-
ing error code is displayed on the on-board computer.
The drive may be automatically shut down, depending on the
type of error. However, if you wish to continue cycling, you
will always be able to do so without assistance from the
drive. Before undertaking any other journeys, the eBike
should be checked.
Have all repairs performed only by an authorised bike
u
dealer.
Corrective measures
Check whether any buttons are stuck, e.g. as a result of dirt finding
its way in. Clean the buttons if need be.
Have the connections checked
Check whether any buttons are stuck, e.g. as a result of dirt finding
its way in. Clean the buttons if need be.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Have the connections checked
Have the connections checked
Have the connections checked
Restart the system. If the problem persists, contact your Bosch
eBike dealer. With this error, it is not possible to bring up the wheel
circumference in the basic settings menu or to adjust it.
Charge the on-board computer (in the holder or via the USB port)
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Remove the cable from the USB port of the on-board computer. If
the problem persists, contact your Bosch eBike dealer.
Have the on-board computer checked
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check the light and the associated wiring. Restart the system. If
the problem persists, contact your Bosch eBike dealer.
English – 5
dealer. Following this notification,
the eBike system switches off.
2. An out-of-date version of the soft-
ware has been detected. This can
only occur as a result of a hacking
attempt. The problem can be re-
solved with a software update.
Following this notification, the
eBike system switches off.
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