Troubleshooting Guide - Singing Machine iSM1030BT Manual De Instrucciones

iSM1030-update-v4-ENG-SPA_Layout 1 6/27/13 10:39 AM Page 27

Troubleshooting Guide

Should this unit exhibit a problem, check the following before seeking service:
No Power
• Power is not on; press the ON/STANDBY button to turn power on.
• Make sure unit is connected to AC power.
No Sound – General
• Master Volume is set to minimum; raise volume.
• Correct Function was not selected; select using the FUNCTION button.
• The Tower speakers are not connected.
• Headphones are still connected to headphones jack; unplug headphones.
No Sound – If connected to a TV
• Volume on the TV is muted or too low.
• White and Red audio plugs are not connected properly, see pages 8 and 9.
• Correct source (usually AV) was not selected in the TV's menu.
Lyrics do not appear on the screen
• If connected to an external TV, Yellow Video plug is not connected properly, see pages 8 and 9.
• If connected to an external TV, correct source (usually AV) was not selected in the TV's menu.
• The file/track being played is not an MP3+G or CD+G file. These are the only files that allow
you to view the lyrics on the screen.
• MONITOR switch is set to Off.
CD section is not working properly
• No disc inserted, or disc inserted upside down; insert disc correctly.
• Make sure to use a CD, CD+G or when downloaded music has been burn insure the disc is a
CDR or CDRW.
• Lens is dirty. Disconnect the power and clean the lens with a CD lens cleaner.
• Moisture has formed. Power the unit off, unplug the unit from the outlet and 20-30
minutes to dry.
No sound from the microphone
• Make sure it is firmly connected to the MIC1 or MIC2 jack.
• Make sure it is turned on, see page 12.
• Make sure the MIC VOLUME controls are not on the lowest setting.
• MASTER VOLUME is set to minimum; raise volume.
File(s) on USB jack not playing
• The file is corrupted; replace file.
• The file is not in a format this unit will play.
• The connected USB device is not supported by the product.
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