EVBOX WALL BOX 11 kW C Manual De Usuario página 11

Part number: 9835662980
EN
Troubleshooting
Problem
The wall box
does not react
The LED ring
does not show
any color after
the power to
the wall box is
turned on
Residual-current
device prevents
charging.
LED ring flashes
red 10x.
LED ring
lights up red
constantly
See next page for more troubleshooting instructions.
12
Possible cause
No power to the wall box
Improper installation of the
charging cable
• Grounding error in the
wall box
• Defective charging
cable
• Fault in the vehicle
Grounding fault
Solution
• Make sure that the residu-
al-current device and circuit
breaker on the service panel
are on (check by user).
• Make sure that the supply
cable entering the wall box
is energised. The LED ring
should be on.
• Turn off the power to the wall
box. Turn it on again after 20
seconds by flipping the circuit
breaker or main switch to the
wall box.
Check/repeat steps 3.3 and 3.4 in
"Install charging cable" chapter.
• Check grounding (check by an
electrician)
• Check charging cable (check
by an electrician)
• Contact your local car dealer
Make sure that your electrical instal-
lation is properly grounded (check
by an electrician).