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Common Problems
Problem
Failed to power on
the machine.
Failed to charge the
machine.
Failed to return to the
docking station.
Failed to return to the
docking station.
Failed to return to the
docking station.
The cleaning
performance is
degraded, or ash
is dropped.
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The battery power is insufficient. Please place
the machine on the docking station, and align
with the charging clcctrode. The machine will
be automatically powered on.
Move the machine away from the
●
docking station, and check whether the
indicator of the docking station is on.
Make sure that both ends of the power
adapter are properly connected.
The docking station is not in proper contact
●
with the machine. Please clean the docking
station shrapnel and the charging contact on
the machine, or push the side brush to one side.
The machine is too far away from the
docking station. Try to place the machine near
the docking station.
Power off the machine and then on again.
The roller brush, side brushes, or wheels may be
entangled with foreign objects. Please clean them
after stopping the machine.
The dust box is blocked. Clean the dust box.
●
The filter is full. Clean or replace the filter.
●
The roller brush is entangled with foreign objects.
●
Clean the roller brush.
Solution
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