11. TROUBLESHOOTING
11.1.
Problem-Cause-Solution Table
Problem
The dryer does not start up
The dryer does not heat up
The dryer does not dry
enough
(1) To reset the safety thermostat, remove the black plastic button and press the button on the
back of the machine, and cover again. If the problem occurs again, contact our After Sales
service.
(2) To reset the gas alarm, press the black button on the back of the machine. If the problem
occurs again, contact our After Sales service.
In any other case, please contact our After Sales service.
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Cause
Time at 0:
Door open
Cover open
Cover / door micro
faulty
Emergency stop button
No power supply
Timer in Cool-Down
The heating does not
receive ON signal
Gas alarm
Insufficient steam
pressure
Cycle time
insufficient
Insufficient air flow
Solution
Select a correct time
Close the door
Close the filter cover
Change the cover or door micro
Turn ¼ of a turn to disconnect it
Check general switch ON
Check the condition of fuses
Check mains voltage is correct
Increase the selected time
Check thermostat / Control electronic plate
Check safety thermostat (1)
Reset alarm (2)
Turn the steam boiler on
Increase cycle time
Clean the fluff filter
Check that the outlet conduit
is clean and not blocked
Clean fan-extractor blades
Outlet conduit too long
Check that the room has sufficient fresh air inlets.