Idiomas disponibles
Idiomas disponibles
EN
PROBLEM
The mower cuts
the grass un-
evenly, and the
height difference
is very large.
The actual mow-
ing height does
not match the
marked mowing
height chosen.
Abnormal prod-
uct shredding
Excessive prod-
uct vibration
Grass leaves or
debris left on the
ground after
mowing.
Short mowing
duration
Mower runaway
Product won't
start after wash-
ing.
The mower is
blocked.
Product with
parking brake
slides on slope.
POSSIBLE CAUSE
The blade is hit by a foreign object,
causing a sudden stop.
Drive controller is malfunctioning.
The blade is blunt.
Blade is bent.
Uneven deck.
Deck mounting bolts are loose.
The deck is seriously worn or dam-
aged.
The grass is too wet.
The grass is too tall/dense.
Blade bolts are loose.
Blade is bent.
Uneven deck.
Deck mounting bolts are loose.
The grass is too tall/dense.
The grass is too tall/dense.
The grass is too wet.
Driving speed is too high.
Blade cutting speed is too low.
Grass is too tall/dense.
Different tire pressure
Improper cleaning, leading to water
entering: the digital display screen,
battery compartment, and/or other
electronic components.
Weeds and debris build up on the
deck.
Severe tire wear.
The parking brake is damaged or ter-
ribly worn.
English
CORRECTIVE ACTION
Turn the start key to the OFF position and wait for more
than 5 seconds before restarting the product.
Check the error code on display. Contact Greenworks
after-sales service center.
Sharpen the blades.
Replace the blade according to the manual instructions,
and wear protective gear.
Level the deck.
Securely tighten deck mounting bolts. Note: The deck
needs to be re-leveled after adjusting the mounting bolts.
Replace the deck.
Wait until grass is dry.
Raise the deck and cut grass with multiple passes, ad-
justing the height accordingly.
Tighten the blade.
Replace the bent blade according to the manual instruc-
tions, and wear protective gloves.
Level the deck.
Securely tighten deck mounting bolts. Note: The deck
needs to be re-leveled after adjusting the mounting bolts.
If the grass is too dense and high, please raise the deck,
try to avoid cutting heavy grass.
Raise the deck and cut grass with multiple passes, ad-
justing the height accordingly.
Wait until grass is dry.
Lower the driving speed.
Increase the blade speed (if applicable).
Raising the deck or decrease blade speed (if applicable)
to increase the mower's usage time on one charge.
Check the rear tire pressure of the mower regularly ac-
cording to the manual instructions.
1. Follow the instructions to clean the product.
2. If the product is accidentally drenched, store the
product in a dry place for 12 hours or blow dry before
restarting.
3. Contact Greenworks after-sales service center if the
problem persists.
Follow the instructions to clean the product after each
use.
Contact the Greenworks after-sales service center to re-
place the tires.
Contact the Greenworks after-sales service center to re-
place the parking brake.
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