TROUBLESHOOTING
PROBLEM
Appliance is
not power on
Vacuum is
stopped sud-
denly
Suction of the
vacuum is
reduced
Motorized
power brush
is not rotating
Charging
indicator light
does not flash
up
Application
time of the
vacuum is less
than it used
to be
Display shows
E4
POSSIBLE CAUSES
This can occur if the applian-
ce has been used or stored
for an extended period of
time
This will occur if the safety
cut-out device has been
activated. This device is
designed to prevent your
appliance from overheating
This is probably caused by
dust blockages
This tends to occur when
there are too many fibers
wrapped around the brush
roll restricting movement
There may be no power
reaching the vacuum from
the charger
An insufficient charging
cycle will result in reduced
application time.
Temperature of the battery
is too high
SOLUTION
Connect the vacuum to the charger
and allow for a full charging cycle to
complete
Ensure the vacuum is turned off,
disconnect all accessories and leave
to cool down for at least half an hour
before attempting to operate again.
Try to identify the source of the over-
heat by checking for blockages in the
extension tube motor-drive floor head
and accessories. Empty the dust con-
tainer and clean or replace the filter
Turn the vacuum off. Disconnect the
floor head, extension tube and any
accessories. Check for and remove
any blockages from the dustbin filter,
air duct, extension tube floor head
and accessories
Check the maintenance section of
this manual for instructions on how
to appropriately clean the brush roll
Ensure that power is being supplied
to the mains socket and that the
charger is turned on. Ensure the
charging cable is securely connected
to the vacuum. Ensure the mains
socket is switched off before chec-
king the charging cable itself. Do not
attempt to use if the cable is split,
frayed or otherwise damaged. Ins-
tead, seek a replacement charger
Ensure the battery has completed
a full charging cycle. There may be
reduced energy discharge in the
battery. This is normal and gradually
occurs in all batteries over time
Switch off the unit and allow it to
cool down. After a short time, the
unit can be used normally again
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