ZOSI C188 Manual Del Usuario página 10

FAQ
1. Camera cannot Turn On?
If your camera is not powering on, please try the following solutions:
• Try plugging the camera into a different power outlet and check again.
• Power on the camera with another working 12V power adapter and see if it
works.
If the problem persists, please contact Zositech Support: https://support.zosi-
tech.com
2. Wi-Fi Connection Failure During Initial Setup?
• Ensure that you have entered the correct Wi-Fi password.
• Position your camera closer to the router to ensure a strong Wi-Fi signal.
If the problem persists, please contact ZOSI support at https://support.zosi-
tech.com.
3. Frequent Disconnection of the Device?
• Check if the device is getting a stable internet connection.
• During installation, avoid placing the device too far from the router or in areas
with weak Wi-Fi signals.
• Check if the device firmware is up to date. If not, update it to the latest version.
4. Does the camera support motion detection and image capture?
• The camera automatically captures images when it detects people, cars, or any
changes in the detected image.
• Users can also manually capture images using the Zosi Smart App.
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