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Greenworks, at its own discretion will repair or replace any
and all parts found to be defective, through normal use, free
of charge to the customer. This warranty is valid only for
units which have been used for personal or commercial use
and that have been maintained in accordance with the
instructions in the owners' manual supplied with the product
from new.
2 YEAR LIMITED BATTERY WARRANTY
COVERAGE:
– Greenworks Commercial Battery Packs (GL 250, GL 400,
GL 500, GL 900, GLW300, GLW600, GL400BT, 82BB12,
82BBH12)
– 2 year from the date of purchase (non transferable)
WARRANTY EXCLUSIONS, LIMITATIONS AND
RIGHTS:
1. All warranties may not be transferred by the consumer to
any subsequent purchaser.
2. Parts or components not supplied by the warrantor, or
parts or components that have been modified.
3. Any failure resulting from the use of improper tools or
improper repair procedures.
4. Any failure resulting from the use of improper tools or
improper repair procedures.
5. Any failure or part that has become inoperative due to
accident, impact, abuse, misuse, neglect, mishandling,
dulling of cutting edges, or failure to operate the product
in accordance with the information provided in the
instruction manual supplied with the product.
6. Normal deterioration of the exterior due to use or
exposure, and any repairs made necessary by normal
wear, improper maintenance, improper lubrication,
improper storage, dirt, abrasives, impact, moisture, water,
rain, snow, rust, corrosion, varnish, or other similar
conditions.
7. The unit, if it has not been operated and/or maintained in
accordance with the owner's manual.
8. Improper voltage for electric products and batteries that
have been exposed to temperatures beyond those
specified in the product's instruction manual, batteries
that have not been properly charged or batteries that have
reached their useful life.
GREENWORKS HELPLINE:
Warranty service is available by calling our toll-free helpline,
at 1-855-470-4267.
TRANSPORTATION CHARGES:
Transportation charges for the movement of any power
equipment unit or attachment are the responsibility of the
purchaser. It is the purchaser's responsibility to pay
transportation charges for any part submitted for replacement
English
under this warranty unless such return is requested in writing
by Greenworks.
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Greenworks Tools
PO Box 1238
Mooresville, NC 28115
