Idiomas disponibles
Idiomas disponibles
Standard Limited Product Warranty
RISCO Ltd., its subsidiaries and affiliates ("RISCO") guarantee RISCO's hardware products
to be free from defects in materials and workmanship when used and stored under normal
conditions and in accordance with the instructions for use supplied by RISCO, for a period
of (i) 24 months from the date of connection to the RISCO Cloud (for cloud connected
products) or (ii) 24 months from production (for other products which are non-cloud
connected), as the case may be (each, the "Product Warranty Period" respectively).
Contact with customers only. This Product Warranty is solely for the benefit of the
customer who purchased the product directly from RISCO, or from any authorized
distributor of RISCO. Nothing in this Warranty obligates RISCO to accept product returns
directly from end users that purchased the products for their own use from RISCO's
customer or from any installer of RISCO, or otherwise provide warranty or other services to
any such end user. RISCO customer shall handle all interactions with its end users in
connection with the Warranty, inter alia regarding the Warranty. RISCO's customer shall
make no warranties, representations, guarantees or statements to its customers or other
third parties that suggest that RISCO has any warranty or service obligation to, or any
contractual privy with, any recipient of a product.
Return Material Authorization. In the event that a material defect in a product shall be
discovered and reported during the Product Warranty Period, RISCO shall, at its option,
and at customer's expense, either: (i) accept return of the defective Product and repair or
have repaired the defective Product, or (ii) accept return of the defective Product and
provide a replacement product to the customer. The customer must obtain a Return
Material Authorization ("RMA") number from RISCO prior to returning any Product to
RISCO. The returned product must be accompanied with a detailed description of the
defect discovered ("Defect Description") and must otherwise follow RISCO's then-current
RMA procedure in connection with any such return. If RISCO determines in its reasonable
discretion that any Product returned by customer conforms to the applicable warranty
