Idiomas disponibles
Idiomas disponibles
Goal Tracker
When you achieve a goal, the Smartband will vibrate and a notification will be
displayed.
Tap the touch key to close the notification.
Low Battery Level
Device error
Whenever an error is detected, the following screens will be displayed:
01 - Unusual acceleration detected
02 - Unusual heart rate detected
03 - Irregular touch function detected
04 - Abnormal flash detected
Troubleshooting
Some issues that may arise can be solved by the user. If the problem persists after having
tried the following solutions, please contact Prozis customer service.
PROBLEM
The Smartband does not start.
Cannot connect the smartband to my
smartphone.
Not all possibly measured data are
available.
Low battery, please charge your Smartband.
CAUSE
Low battery.
Your smartphone's BT is turned off.
The distance between devices is
too large.
The Smartband is not synchronized
with the app.
SOLUTION
Charge the battery.
Turn BT on.
Keep a maximum distance of 0.5 meters
between the Smartband and your smart-
phone. Once devices have been paired,
keep a maximum distance of 10 meters (the
usual BT communication distance range).
Make sure to frequently synchronize the
Smartband with the app.
EN
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