NOTE: If your reader remains in an unresponsive state after following
the Factory Reset, Hardware Reset is available to reset the reader as if
the battery is temporarily removed.
The Hardware Reset should be the last attempt used to revive an
unresponsive scanner. It will reinitialize the core hardware.
1. Make sure your reader is powered off and not connected to exter-
nal power.
2. Press and hold the power button until the LED lights goes on and
then off (the cycle should take about 10 seconds)
HARDWARE RESET
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