spirit of gamer EPIC Serie Manual Del Usuario página 28

GENERAL WARRANTY CONDITIONS:
Standard Warranty:
Lasting 2 years, it starts from the date of purchase. Please note, the user must be a person (or company) who
acquires the product for personal use, without the intention of subsequent resale.
Return/Workshop Guarantee:
Applicable only to screens purchased in France. Warranty repairs are only processed for France. For other
countries, please contact your reseller for the services offered.
Warranty support: This includes repair, replacement of defective parts or exchange of the screen for a model with
equivalent characteristics and performance, at no additional cost. A warranty intervention does not extend its
duration.
In the event of a breakdown, contact our France Hotline at:
(0.10€/minute + Price of a call, excluding any additional costs depending on your operator)
THE WARRANTY IS NOT VALID IN THE FOLLOWING CASES:
Defective pixel(s): defective pixels according to the ISO standard followed by Spirit of Gamer
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Foreign body embedded under the slab: insects such asThysanoptera, Thripsand other foreign bodies,
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such as dust, hair, etc.
Damage or destruction due to force majeure or environmental influences (humidity, electric shock,
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dust, etc.)
Improper storage or operation, especially failure to follow instructions for use, missing items
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evidenced by faulty software or faulty installation.
Damage caused by opening by an unauthorized person.
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Mechanical damage, not caused by hidden transport damage.
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Image "burned in", reducing backlight brightness in LCD displays for continuous operation (for details,
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see product specifications and user manual).
Customer misuse.
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Repair on any unit that has had its serial number removed.
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If any of the above exclusions apply, Spirit of Gamer reserves the right to subject the customer to the
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corresponding fees.
The customer ensures that the defective screen is correctly packaged in its original packaging.
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No liability is assumed for loss of use or consequential damages.
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Damage caused by inadequate packaging is the responsibility of the sender.
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WARRANTY TERMS AND CONDITIONS FOR WORKSHOP RECOVERY AND RETURN:
The original packaging (cardboard box, protections) must be available for any warranty request. If
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necessary, packaging can be ordered for €50.00 including tax.
The defective screen must be returned to the designated carrier.
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Pickup, repair and return usually takes 3 weeks to 1 month.
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GUARANTEES
0812 102 102
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