TROUBLESHOOTING GUIDE
* This washing machine is equipped with automatic safety fanctions tqliell delect and diagnose problems at an
early stage and react approprlately. When tile machine does not funcfiun properly or does n{)t funclion at all,
check tile folh)wing points befibre yon call the Service Department.
Problem
Solution
Rattling
and clanking
noise
Thumping
sound
Vibrating
noise
Water leaks
Excessive suds
Water does not enter
washer
or it enters slowly
Water in the washer does
not drain or drains slowly
Possible Cause
• Foreign objects such as coins
or safety pins may be in drum
or pump
• Heavy wash loads may
produce
a thumping
sound
This is normal
• Have all the transit bolts and
packing been removed?
• Wash load may be unevenly
distributed in the drum
• Are all the feet resting firmly
on the ground?
Fii[ hose connection
[s loose at
Stop washer and check drum and drain
filter
If noise continues after washer is restarted,
call for service
ff sound continues, washer is probably out
of balance Stop and redistribute wash
load
See Insta[lafion Instructionsfor removing
shipping bolts
Stop washer and rearrange wash load
Adjust the leveling [eel
Make sure all four feet are in firm contact
with the floor, while the washer
is in the
spin cycle with a load
Check and tighten hose connections
tap or washer
. House drain pipes are
clogged
• Too much detergent
or
unsuitable
detergent
Unclog drain pipe Contact plumber if
necessary
Reduce detergent
amount or use low
sudsing
detergent
. Water supply is not adequate
in area
• Water supply tap is not
complelely open,
• Water inlet hose is bent
- The filter of the inlet hose
clogged
• Drain hose is bent or clogged
• The drain _ter is clogged.
Check another tap in the house,
Fully open tap
Straighten
hose
Check the filter of the inlet hose,
Clean and straighten the drain hose
Clean the drain filter
2O