Idiomas disponibles
Idiomas disponibles
Maintenance
Maintenance
For fault-free, safe, reliable, and long-lasting
operation of the storage system, it is essential to
carry out regular function checks and cleaning.
The battery modules installed in the storage
system do not require maintenance.
Interval
Actions
Every 2 weeks
▶ Check for any functional errors of the
system in the portal.
Every 6 months
▶ Carefully observe the system for any
visible damage
▶ Carefully listen to any abnormal noise
during operation of the system
▶ Ensure the ground and the enclosure
are clean and tidy
▶ Ensure the air vents at the back have a
clear path for the air flow
▶ Clean the filter mat located in the
base using warm water
▶ Check for any loose or damaged
connections, wires and conduit
▶ Carefully clean the outside of the
storage system with a clean, moist
cloth. For tougher dirt, use a small
amount of household dishwashing
detergent on a moist cloth.
Decommissioning
NOTICE
Deep-discharge of the battery
modules
Destruction of the battery
modules!
▶ Do not disconnect the storage
system from the public
electricity grid for long periods
of time.
▶ Never continue to operate
battery modules which have
been deep-discharged.
Troubleshooting
Disturbance
Possible reason
No connection to
No connection
the web interface
between the
of the storage
storage system
system (https://
and the server
find
my.sonnen-
batterie.com) or
to the internet
portal (my.sonnen.
de)
23
Correction
▶ Ensure the
ethernet
line between
the storage
system and the
router of the
home network
is correctly
connected
▶ Ensure the router
of the home
network allows
connections on
the following
ports:
• TCP ports: 443
(https); 18883
(MQTT- TLS)
• UDP ports: 123
(NTP); 1196
(VPN)
