Maintenance: System Error Troubleshooting
If your Error Light is flashing, you may have a clog. Turn the product off, remove the handheld and keep off
for at least 5 seconds.
1. Turn it back on, if after 10 seconds the indicator comes back on, clean your filter
(refer to Maintenance: Cleaning the Filter, Dirt Cup and Separator page).
2. If it doesn't come back on after 10 seconds, the clog is either in the Reach Wand, Powered
Nozzle or whichever accessory tool you were using.
If your Error Light is solid, your brush roll has stalled.
1. Release trigger for at least 5 seconds.
2. Remove obstruction or clean brush roll (refer to Maintenance: Removing and Replacing the
Brush Roll page).
3. Wait 5 seconds and then power the vacuum on to ensure the light goes off.
IMPORTANT
Crevice tool opening is small and may cause a faulty system error. If System Error occurs with crevice
tool in use, turn the product off, remove the crevice tool and then power the product back on and check
the error light.
16
Error
Brush roll stall
Clog error