Warranty; Questions - Maxi-Cosi Axiss Instrucciones De Uso

10 WARRANTY

Our 24 months warranty reflects our confidence in the high
quality of our design, engineering, production and product
performance. We confirm that this product was manufactured
in accordance with the current European safety requirements
and quality standards which are applicable to this product,
and that this product is free from defects on materials and
workmanship at the time of purchase.
Our 24 months warranty covers all manufacturing defects in
materials and workmanship when used in normal conditions
and in accordance with our user manual. To request repairs
or spare parts under warranty for defects in materials and
workmanship you must present your proof of purchase, made
within the 24 months preceding the service request.
Our 24 months warranty does not cover damage caused by
normal wear and tear, accidents, abusive use, negligence or
the consequence of failing to comply with the user manual.
Examples of normal wear and tear include wheels and fabric
worn down by regular use and the natural breakdown of
colors and materials over extended period of time and use.
What to do in case of defects:
Should problems or defects arise, your first point of contact
is your [Brand] dealer or retailer. Our 24 months Warranty
is recognized by them (1). You must present your proof of
purchase, made within the 24 months preceding the service
request. It is easiest if you get your service request pre-
approved by [brand] Service. In principle, we pay for shipment
and for return freight connected to service requests under
the warranty. Damage not covered by our warranty or on
products outside of warranty can be handled at a reasonable
fee.
This Warranty is in compliance with to European Directive
99/44/EG of 25 May 1999.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized retailers
are also considered unauthorized. No warranty applies to
these products since the authenticity of these products cannot
be ascertained.

11 QUESTIONS

If you have any questions, please contact your supplier or
importer (see the back of the instruction manual). Make sure
you have the following information to hand:
• The serial number at the bottom of the orange/white ECE
sticker (at the back of the Maxi-Cosi Axiss).
• The make, type and construction of the car and the seat
on which the Maxi-Cosi Axiss is used.
• The age (height) and weight of your child.
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