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26
Problem
The appliance does not clean
as well as it used to.
Possible cause
You made strong turns with
the appliance.
You have moved the appliance
across a threshold while it was
switched on.
You lifted the appliance up
from the floor immediately
after you switched it off.
The wheels are blocked.
The clean water tank is empty.
The water strips are blocked.
The inside of the AquaSpin
nozzle is too dirty.
The microfiber Brushes are not
present.
Solution
Try to make less strong turns with the
appliance.
Make sure the microfiber brushes stay in
contact with the floor. Make sure water
absorption mode
is switched on before
you lift the appliance over a threshold,
carpet or stairs to prevent water traces on
the floor or to prevent water from
splashing from the AquaSpin nozzle.
Switch on water absorption mode
absorb remaining water. Move the
appliance forwards and backwards a few
times with water absorption mode
engaged before switching it off If you
switch off the appliance and lift it up
immediately afterwards, the water that was
present between the brushes leaves a trace
of water on the floor.
Check the condition of the wheels. Remove
the dirt that blocks the wheels.
Refill the clean water tank.
Remove the two microfiber brushes, fill the
clean water tank with some water, and
switch the appliance on. Make small
forward and backward movements on the
same position for around 15 seconds. You
should be able to see four water stripes on
the floor. If this is not the case, or if one or
more water stripes only consist out of a few
droplets, the water strips are partially or
fully blocked and you can rinse them under
the tap. If that does not help, you can try to
carefully open the holes with a needle.
Run the AUTOCLEAN program before
returning to cleaning. If there is dirt
accumulation in the edges of the nozzle,
remove it. Make sure to use the
AUTOCLEAN function after each use.
Place the microfiber brushes in the
AquaSpin nozzle.
If you have checked the above and the
appliance still does not clean well, take it to
a Philips service center or contact the
Consumer Care Center.
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