Our Representatives are here to help troubleshoot and resolve the
problem. If servicing is required, a Representative may confirm whether the
product is under warranty and explain the process to file a warranty claim.
Return shipping charges may apply.
Please submit your RMA request via https://www.kalorik.com/pages/warranty. If
the request is approved, our customer service team will advise if the item needs
to be returned and determine who will be responsible for the shipping cost.
If one is required or authorized to return a product to Kalorik, please include
the return authorization number (provided by a Representative), a letter
explaining the nature of the claimed defect, and the best method to
contact you. If you have additional questions, please note that the Kalorik
Customer Service department can be reached by phone, email, webchat,
or through our website contact form. See below for complete contact
information. We are open Monday through Friday, from 9:00am to 5:00pm
(EST). Please note hours are subject to change.
Phone: +1 888-521-TEAM / +1 888-KALORIK
Email:
Webchat/Contact Form
Kalorik.com (US) or Kalorik.ca (CA)
If you would like to write, please send your letter
to: KALORIK Customer Service Department
Team International Group of America Inc.
16175 NW 49th Avenue
Miami Gardens, FL 33014 USA
Only letters can be accepted at the address above.
Shipments and packages that do not have a return
authorization number
will be refused.
© 2023 KALORIK
®
www.KALORIK.com
AFO 52233 - 200605
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