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Unable to connect the printer to your network at 123.hp.com?
Learn more: www.hp.com/go/wificonnect.
Share the printer with computers and other devices on your network
After connecting the printer to your wireless network, you can share it with multiple computers and mobile devices
on the same network. On each device, install the HP Smart app or printer software from 123.hp.com.
Convert from a USB connection to wireless connection
Learn more: www.hp.com/go/usbtowifi.
Use the printer wirelessly without a router (Wi-Fi Direct)
Make sure Wi-Fi direct is enabled. To check the status of Wi-Fi Direct, network name and password, touch
(Wi-Fi Direct) on the printer control panel.
Learn more: www.hp.com/go/wifidirectprinting.
This product is designed for use in open environments (for example, in homes and not connected to the public
Internet) in which anyone might access and use the printer. As a result, the Wi-Fi Direct setting is in "Automatic"
mode by default, without an administrator password, which allows anyone in wireless range to connect and access
all functions and settings of the printer. If higher security levels are desired, HP recommends changing the Wi-Fi
Direct Connection Method from "Automatic" to "Manual" and establishing an administrator password. You can
change the security settings from the printer home page (embedded web server or EWS). For help on EWS, refer to
the user guide on www.hp.com/support/envy5000.
Basic troubleshooting
• Make sure you have installed the latest HP Smart app or printer software from 123.hp.com.
• If you are using a USB cable, make sure the cable is securely connected, and printer is set as the default printer.
• If your computer is connected to the printer with a wireless connection, make sure the printer is connected to
the same network as the device you are printing from. Visit www.hp.com/go/wifihelp for more information.
Note for Windows® users: Visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems.
Learn more
Product support
www.hp.com/support/
Get additional help and find notices, environmental, and regulatory information, including the European Union
Regulatory Notice and compliance statements, in the "Technical Information" section of the User Guide:
www.hp.com/support/envy5000.
Printer registration: www.register.hp.com. Declaration of Conformity: www.hp.eu/certificates.
Ink usage: www.hp.com/go/inkusage.
Safety information
Use only with the power cord and power adapter (if provided) supplied by HP.
Regulatory Model Number:
Number. The Regulatory Model Number for your product is SNPRC-1702-01. This regulatory number should not be
confused with the marketing name (HP ENVY 5000 All-in-One series, etc.) or product numbers (M2U86 to M2U90,
etc.).
Acknowledgements:
Corporation in the United States and/or other countries.
Mac, OS X, and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.
2
envy5000
www.hp.com/go/mobileprinting
For regulatory identification purposes, your product is assigned a Regulatory Model
Microsoft and Windows are either registered trademarks or trademarks of Microsoft
HP mobile printing
