Troubleshooting
Possible
Problem
cause
The heater does
not work even
The plug is
if it is plugged
loose, bad
in and one
connection
heating level
and the room
Socket has no
thermostat are
power
switched on
The input
voltage is too
high or too low
The heating
coils glow
The air inlet
grille is blocked
No heating level
is set
The room
thermostat does
not work
The unit does
not heat up or
only the fan
works
The safety
thermostat has
triggered
The unit is not
Abnormal noise
upright
Note
After all troubleshooting, maintenance and cleaning
work, wait at least 5 minutes before switching the unit
Solution
on again.
If the unit still does not work properly, please contact the
customer service or an authorised electrician. The unit
Pull out the plug,
must then be checked and repaired if necessary.
check the connection
of plug and socket.
Cleaning & Maintenance
Reconnect.
Insert the plug into a
suitable socket outlet
Use the power supply
Before cleaning, always switch off the appliance, dis-
unit according to the
connect the mains plug and allow the appliance to cool
specifications on the
down.
type plate
Never place/immerse the appliance in water for cleaning
Position the heater
as this could result in electric shock or fire.
far enough away
Never touch the mains plug with wet or damp hands.
from objects such as
curtains, plastic bags,
Remove dust from the unit with a dry cloth.
paper and other things
A slightly damp cloth can be used to remove stains.
that may obscure the
air intake.
Work on electrical components may only be carried out
Set heating level
by an authorised specialist company.
Turn the knob for the
Repairs and work not described in these instructions
room thermostat and
should only be carried out by qualified personnel. Only
listen if it opens/closes.
use original accessories and original spare parts.
If no click is heard and
Repairs that require opening the unit are reserved
the room thermostat
exclusively for the manufacturer or its customer service.
is not damaged, the
heating switches on
Always keep the appliance clean, especially the
automatically when
ventilation slots.
the unit has cooled
down.
Storage
Switch off the
heater and check for
Before storage, always unplug the mains cable from the
blockage of the inlet
socket by grasping it by the mains plug.
or outlet. Unplug the
Always disconnect the extension cable from the heater
heater and wait at
and store it separately.
least 10 minutes
Switch off the unit and let it cool down before storing.
for the protection
system to reset before
Clean the unit (see chapter Cleaning) and store it in the
attempting to restart
original packaging.
the heater.
Store the appliance in a well-ventilated and dry place out
of the reach of children.
Store the unit protected from heat, frost, direct sunlight
Place the heater on a
and dust.
flat surface
Store the unit in an upright position.
Hot surface warning
Warning of electrical voltage
Warning of electrical voltage
Hot surface warning
ENGLISH
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