Idiomas disponibles
Idiomas disponibles
LIMITED WARRANTY
For service, repair or any questions regarding your water heater, call the appropriate 800 number listed within this section. Please DO NOT
return the product to the place of purchase. Also, DO NOT mail the product back to the manufacturer, nor bring it to a service center without
proper instructions and permission from one of our representatives.
The terms of this warranty are solely subject to the original owner and are at no time transferable. A transfer of ownership will result in immediate
termination of this warranty. This warranty is valid only if the product is purchased from an authorized reseller that has an established direct
relationship with the manufacturer.
The manufacturer warrants to the original owner that our instant water heaters will be free from defect in workmanship and material for TWO
YEARS from the date of purchase, and free from leakage for SEVEN YEARS from the date of purchase. Should any part(s) prove to be
defective during this period, the manufacturer will only be responsible for a replacement water heater or replacement of the defective part(s).
The manufacturer is not responsible for labor charges or any incidental or consequential expenses. If a replacement water heater or part is not
available, the manufacturer's liability is limited to the cost of the water heater or $1,000.00, whichever is less. The manufacturer is not an insurer,
and the original owner should purchase insurance to cover damage to property or belongings. The original owner agrees to waive their right to
jury trial or to participate in a class action. Also, the original owner agrees to waive subordination to the extent a loss is covered by insurance,
so that their insurance company cannot proceed with action against the manufacturer for recovery of any claims. Furthermore, all requests
must be arbitrated in the state of New Jersey.
Should the owner wish to return the water heater for repair, the owner must first secure written authorization from the manufacturer. The owner
shall be required to show proof of purchase date and to pay all transportation costs to return the defective part(s) or water heater for repair
or replacement. Warranty is void if: (i) water heater has been installed or used improperly; (ii) design has been altered in any way; (iii) water
heater has been installed and/or serviced by someone other than a licensed electrician; (iv) or if the water heater has been installed or used in
contradiction to installation instructions, applicable laws and/or ordinances.
Remember hard water, water containing mineral concentration of over 250 mg/liter, may cause a scale build up within the unit that can
potentially damage the product, specifically the heating elements. Water heated at higher temperatures produces scale buildup much faster
than at lower temperatures. It is the original owner's responsibility to maintenance once a year or once every six months if the water supply has
an unusually high level of mineralization (hard water). Having manual shut-off/maintenance valves installed on the inlet and outlet of the water
heater will allow access to flush the unit with a descaling solution.
WARRANTY EXCLUSIONS
This Limited Warranty will not cover:
a) Damages, malfunctions, or failures resulting from failure to install
the water heater in accordance with applicable building codes /
ordinances or good plumbing and electrical trade practices.
b) Damages, malfunctions, or failures resulting from improper
installation or failure to operate and maintain the water
heater (particularly descaling of unit) in accordance with the
manufacturer's instructions provided.
c) Performance problems caused by improper sizing of the water
heater or electric service voltage, wiring, or fusing.
d) Damages, malfunctions, or failures caused by abuse, accident,
fire, flood, freeze, lightning, acts of God, and the like.
e) Failures (leaks) caused by operating the water heater in a corrosive
or contaminated atmosphere.
A full and complete version of this warranty is available on the online, www.atmorusa.com, or upon request from an Atmor representative
Distributed by:
PARAGON GROUP USA LLC
Englewood, NJ 07631
USA
Phone: 1-888-783-6082
Email: [email protected]
Web: www.atmorusa.com
f) Damages, malfunctions, or failures caused by operating the water
heater with an empty, or partially empty, tank (also known as "dry
firing").
g) Damages, malfunctions, or failures caused by operating the unit
at water temperatures exceeding the maximum setting of the
operating, or high limit, control.
h) Failures caused by operating the water heater when it is not
supplied with potable water, free to circulate at all times.
i) Damages, malfunctions, or failures caused by subjecting the
water heater to pressures, or firing rates, greater than those
shown on the rating label.
j) Units that have had their rating labels removed. A water heater
should not be operated if the rating label is removed.
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