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Troubleshooting
A few frequently asked questions—with answers, of
course. Find more at www.motorola.com/support.
My keyboard will not go into pairing mode. Make
sure that any devices previously paired with your
keyboard are turned off. If the status light is not flashing,
turn off the other device and the keyboard, wait
10 seconds, then turn the keyboard back on. If this does
not help, perform a factory reset (see "Reset to factory
setting" on page 7).
My device doesn't find my keyboard when
searching. Make sure the status light shows steady
blue when your phone is searching for devices. If not,
perform a factory reset (see "Reset to factory setting"
on page 7).
My keyboard worked before, but now it's not
working. Make sure your device is on and its Bluetooth
feature is on. You may need to pair your device and
keyboard again (see "Connect & go" on page 3).
The cursor is slow on the screen. You can adjust the
speed as follows:
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