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12
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
Solution
The appliance does not
Perhaps the plug is not inserted properly in the wall socket. Put the
work at all.
plug properly in the wall socket.
Perhaps there is a power failure. Check if the power supply works by
connecting another appliance.
The appliance functions
Perhaps the lamp has reached the end of its life. The lamp has
properly, but the lamp
an expected life of more than 4.000 hours (more than 4 years of
does not work anymore.
normal use). The life depends on the use of the appliance. In case of
heavy use, the lamp may not last as long as you expect. If the lamp
breaks down, you can order a new one. Contact the Philips Consumer
Care Centre in your country.
The appliance becomes
This is normal, as the appliance is heated up by the light of the lamp
hot during use.
and the electronics.Always let the appliance cool down, before you
replace the lamp.
The appliance does not
Remove the plug from the wall socket and reinsert it. If you reinsert
respond when I try to
the plug within approximately 15 minutes, the appliance remembers all
set different functions.
settings. If you reinsert the plug after a longer period of time, the
appliance will go back to factory settings. You need to set all functions
again.
The lamp does not go
Perhaps you set a light intensity level that is too low. Increase the light
on when the alarm goes
intensity level.
off.
Perhaps you switched off the alarm function by setting the control
lever to the top position. To switch on the alarm function, set the
control lever to the middle position
Perhaps the appliance is defective. Contact the Philips Consumer Care
Centre in your country.
The lamp does not go
It takes approx. 1 second for the lamp to go on. This is normal, the
on right away when I
lamp needs to heat up.
switch it on.
I do not hear the alarm
Perhaps you set a sound level that is too low. To set a higher sound
sound when the alarm
level, see chapter 'Using the appliance', section 'Radio/volume'.
goes off.
Perhaps you switched off the alarm function by setting the control
lever to the top position.
If you selected the radio as the alarm sound, the radio may be
defective. Switch on the radio after you switch off the alarm to check if
the radio works. If it does not work, contact the Philips Consumer
Care Centre in your country.
All manuals and user guides at all-guides.com
