Idiomas disponibles
Idiomas disponibles
TROUBLE-SHOOTING GUIDE
Customer Service: 1-800-798-7398
Vacuum is not picking up dirt. No suction or light suction.
Vacuum lifts area rugs.
Brushroll does not spin.
Brushroll access hood will not close.
Dust Cup will not latch back onto Motorized Floor Nozzle.
Vacuum turns off on its own or indicator light flashes red.
FIVE-YEAR (5) LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from material defects and workmanship for a period of five (5) years from the date of purchase when utilized for normal household
use, subject to the following conditions, exclusions and exceptions�
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option� This Limited Warranty does not cover normal wear of parts and
does not apply to any unit that has been tampered with or used for commercial purposes� This Limited Warranty does not cover damage caused by misuse, abuse, negligent handling or
damage due to faulty packaging or mishandling in transit� This Limited Warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or
alteration to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC�
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, you may return the complete appliance and accessories with proof of
purchase and date, freight prepaid� For assistance with warranty service options or customer support, please call our customer care and product specialists at 1-800-798-7398 or visit our
website at www�sharkrocketpowerhead�com�
If the appliance is found by EURO-PRO Operating LLC to be defective, in EURO-PRO Operating LLC's sole discretion, we will repair or replace it free of charge� Proof of purchase is required
and a fee of $19�95 will apply to cover the cost of return freight�*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require replacement are specifically excluded from warranty�
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or conventional warranties� The responsibility of EURO-PRO Operating LLC
if any, is limited to the specific obligations expressly assumed by it under the terms of this Limited Warranty� In no event is EURO-PRO Operating LLC liable for incidental or consequential
damages to anyone of any nature whatsoever� Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you�
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province�
*IMPORTANT: Carefully pack item to avoid damage in shipping� Be sure to include proof of purchase date and to attach a tag to item before packing including your name, complete address
and phone number with a note giving purchase information, model number and what you believe is the problem with the item� We recommend you insure the package (as damage in shipping
is not covered by your warranty)� Mark the outside of your package "ATTENTION CUSTOMER SERVICE"�
Euro-Pro, Shark, and Rocket are registered trademarks of Euro-Pro Operating LLC.
• Check filters to see if they need cleaning� Follow instructions for rinsing and drying the filters before re-inserting
back into the vacuum�
• Dust cup may be full; empty dust cup�
• Check the Motorized Floor Nozzle for blockages; clear blockages if required�
• Remove any string, carpet fibers or hair that may be wrapped around the Brushroll�
• Suction is powerful� Take care when vacuuming area rugs or rugs with delicately sewn edges�
• Turn off the unit to disengage the Brushroll and restart with the POWER slider switc h�
• Open the Suction Control Button on the Motorized Floor Nozzle to decrease suction power�
• If Brushroll Indicator Light on the Motorized Floor Nozzle turns red, the Brushroll has stopped spinning�
Immediately turn off, unplug vacuum and remove blockage� Replace the power plug into the electrical outlet and
turn the vacuum on�
• If Brushroll Indicator Light on the Motorized Floor Nozzle is green, the blockage has been successfully cleared� If
the light is still red, please contact customer service at 1-800-798-7398�
• Check to make sure the Brushroll was replaced correctly if it had been removed�
• Make sure that the 2-speed POWER slider switch on the handle is properly set to the desired floor setting�
• Ensure hood of the Motorized Floor Nozzle is closed completely�
• Make sure that the Brushroll was reinserted correctly with the pull tab facing up�
• Make sure both the bottom door and filter access are fully closed� Press firmly in the center of the Dust Cup on
the Motorized Floor Nozzle until you hear a click�
• This vacuum cleaner is equipped with a motor protective thermostat� If for some reason your vacuum overheats,
the thermostat will automatically turn the suction motor off� Should this occur, perform the following steps to
restart the thermostat:
1� Turn the unit off�
2� Unplug the vacuum�
3� Empty the Dust Cup and clean filters�
4� Check for blockages in tbe, accessories and inlet openings�
5� Allow the unit to cool for a minimum of 45 minutes�
6� Plug in the vacuum�
7� Restart the unit by turning the POWER slider switch on�
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