7.
Troubleshooting
To ensure the product's quality and performance, the
inspected by the manufacturer. Error messages will appear on the display if the AxySpin R
refrigerated microcentrifuge fails to perform the attempted action properly. In the case of Error (Err)
messages or faults, please refer to the solutions in the following table to clear the error messages or
faults.
If the following solutions are not able to resolve the problem, please contact Axygen Scientific Inc.'
Service Department to arrange for authorized service.
Symptom
Possible Cause
"
" Error
Press
knob when Lid is open.
Defective lid lock
sensor
"
" Error
Tubes are not inserted
(rotor
symmetrically in rotor
imbalance)
holes
Sample liquid in tubes
not properly balanced
Defective or improperly
adjusted balance
sensor
Rotor is stuck when a
run starts
Centrifuge
Lid not closed correctly
cannot
be
No speed or time has
started,
been selected
although power
is on
Centrifuge will
No power supply
not start
Blown fuse
Lid Lock will
Defective lid lock
not release
No power from PC
board
Lid lock jammed
10
Solution
Close the lid
(START/STOP)
Call for service
Load tubes
symmetrically
Make sure that the
same volume of
liquid is in each tube
Call for service
Call for service
Close lid correctly
Set speed and/or
time
Check power
source
Check the power
cord connection
Check the power
cord quality
Check the fuse and
replace if necessary
Open manually and
have unit serviced
Call for service
Call for service
© 2016 Corning Incorporated. All Rights Reserved.
AxySpin R
refrigerated microcentrifuge is 100%