TROUBLESHOOTING GUIDE
Error
Solution(s)
Message:
The NTC Temperature Sensor has short
circuted. Contact NuWave Customer Service
Er1
The NTC Temperature Sensor is open. Contact
Er2
NuWave Customer Service 1-888-502-7807
Overheated NTC Sensor. Turn the Infinity
Blender
Pro Plus off and allow it to cool. If the
™
Er3
Infinity Blender
cools down, Contact NuWave Customer Service
The NuWave
Infinity Blender
®
™
Blender
THE MANUFACTURER WARRANTS
The NuWave
Infinity Blender
Pro Plus Noise Reduction Blender
®
™
is warranted to be free from manufacturer defects. This Warranty
covers original owner of this Blender for personal household use
only. This Warranty does not apply to products used for commercial,
rental or resale purposes. Motor is warranted for 5 years from the
date of purchase, under normal household use, and when operated
in accordance with the Manufacturer's written instructions. Jar
with Blades, Plunger Lid, Plunger, Plunger Cap, Plunger Lid Seal
Ring, Quiet Cover, Door Cover, Back Cover, Quiet Cover Silicone
Lining, and Blender Base are warranted for 1 year from the date
of purchase, under normal household use, and when operated
in accordance with the Manufacturer's written instructions. The
Manufacturer will provide the necessary parts and labor to repair
or replace any part of the NuWave Infinity Blender
Performance Blender at NuWave LLC Service Department. After
the expiration of the warranty, the cost of the labor and parts will be
the responsibility of the owner.
20
troubleshooting guide
Pro Plus is not working after it
™
Pro Plus Noise Reduction
Pro Plus High-
™
LIMITED WARRANTY
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an
unauthorized dealer and/or the serial number data plate is
removed and/or defaced. Normal deterioration of finish due to use
or exposure is not covered by this Warranty. This Limited Warranty
does not cover failure, damages or inadequate performance due
to accident, acts of God (such as lightning), fluctuations in electric
power, alterations, abuse, misuse, misapplications, corrosive-
type atmospheres, improper installation, failure to operate in
accordance with the Manufacturer's written instructions, abnormal
use or commercial use. NuWave LLC reserves the right to void the
Limited Warranty, where allowable by law, for products purchased
from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for
all services and parts not covered by the warranty; prepay the
freight to and from Service Department for any part or system
returned under this warranty; and carefully package the product
using adequate padding material to prevent damage in transit.
The original container is ideal for this purpose. Include in the
package the owner's name, address, daytime telephone number,
a detailed description of the problem, and your "RGA number."
obtain the RGA number (Return Goods Authorization number).
Provide the cooking system model & serial number and proof
of date of purchase (a copy of the receipt) when making claims
under this warranty.
MANUFACTURER'S OBLIGATION
The Manufacturer's obligation under this Limited Warranty is
limited, to the extent allowable by law, to repairing or replacing any
part covered by this Limited Warranty which upon examination is
found to be defective under normal use. The Limited Warranty is
applicable only within the continental United States and only to the
original purchaser of the manufacturer's authorized channels of
distribution. THE LIMITED WARRANTY MAY NOT BE ALTERED,
VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT
EXECUTED BY THE MANUFACTURER. THE REMEDY OF
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL THE
MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT
21
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