Customer Service - Vaillant myVAILLANT connect VR 940f Instrucciones De Instalación

– privacy.myvaillant.com
Scan the QR code in order to call up the
website directly:
When using the product with smart home
solutions from third-party providers, the
third-party provider's T&Cs and Privacy
Policy also apply with regard to the col-
lection and processing of their data. The
product manufacturer has no influence on
this and assumes no liability for this.
Additional information about using the
product with Apple devices:
Communication between iPhone, iPad,
Apple Watch, HomePod, HomePod mini,
or Mac and the HomeKit-enabled myVAIL-
LANT connect is secured by HomeKit
technology.
Use of the Works with Apple badge means
that an accessory has been designed to
work specifically with the technology iden-
tified in the badge and has been certified
by the developer to meet Apple perform-
ance standards. Apple is not responsible
for the operation of this device or its com-
pliance with safety and regulatory stand-
ards.
Apple, Apple Home, Apple Watch,
HomeKit, HomePod, HomePod mini, iPad,
iPad Air, iPhone, and tvOS are trademarks
of Apple Inc., registered in the U.S. and
other countries and regions.
4.5 Requesting licences
This product contains free and open-
source software. The corresponding li-
cence information is saved on the Wi-Fi
gateway and can be displayed using the
myVAILLANT app.
You can request the source code, for a
processing fee, from the following address:
[email protected]
This offer applies for three years from the
date of purchase, or at least for the time
16
in which we offer support for the Wi-Fi
gateway.
5 Repair
5.1 Replacing the connection cable
▶
If you replace the connection cable,
only use an original connection cable
from the manufacturer (article number
0020299966 or 0020299967).
5.2 Replacing the power supply
unit
▶
If you replace the power supply unit,
only use the original power supply unit
from the manufacturer (article number
0020292010 or 0020292011).
6 Decommissioning
1. Deactivate the product in the myVAIL-
LANT app.
2. Reset the product to its factory set-
tings by pressing and holding the but-
ton next to the LED for at least 10
seconds.
◁
The LED goes out as soon as the
resetting process starts.
◁
Your information and settings are
deleted.
◁
The connection to the coupled ra-
dio room thermostat is deleted.
3. Decommission the product.

7 Customer service

The contact details for our customer ser-
vice are provided on the back page, in the
appendix or on our website.
No software is perfect and, for that reason,
we are always working on additional im-
provements for you. If you find indications
of a weak spot or of a safety issue, please
notify us by sending a message to:
[email protected]
Installation instructions 0020328020_02