Qualcomm aptX is a product of Qualcomm Technologies, Inc.
and/or its subsidiaries.
Qualcomm is a trademark of Qualcomm Incorporated,
registered in the United States and other countries. aptX is a
trademark of Qualcomm Technologies International, Ltd.,
registered in the United States and other countries.
12. Troubleshooting
Q: The headphones cannot be turned on.
A: The battery may be flat. Please recharge the battery and
try again. Refer to chapter 4. Charging the Battery.
Q: Why don't the headphones pair with the mobile
phone?
A: Please check the followings.
- Check that the headphones are on a full charge.
- Make sure that the mobile phone's Wireless function is on.
You can clear all connection history on your phone.
- Make sure other paired device's wireless function is
turned off.
- Make sure the two devices are in the effective pairing
range. (33 feet/10 meters).
- Make sure that there is no obstacle between the
headphones and the mobile phone, such as electronic
equipment and a wall.
- Furthermore, make sure that the headphones are in
pairing mode, and pair it with phone again.
Q: There is some noise.
- A: Wireless is a radio technology, so it is sensitive to
obstacles between the headphones and the pairing device.
EN-8