After-Sales Service And Application Service - Bosch ART 23 SL Manual Original

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OBJ_BUCH-2058-002.book Page 11 Tuesday, January 28, 2014 9:00 AM
Problem
Garden product does not cut
Line can not be fed
Line retracts into spool
Line keeps breaking
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0844) 7360109
E-Mail: [email protected]
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Bosch Power Tools
Possible Cause
Cutting line to short/broken off
Spool empty
Line inside the spool entangled
Line not bump fed
Line inside the spool entangled
Trimmer used incorrectly
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: [email protected]
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: [email protected]
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-Mail: [email protected]
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-Mail: [email protected]
Disposal
Do not dispose of garden products into household waste!
Only for EC countries:
According to the European directive
2012/19/EU for Waste Electrical and Elec-
tronic Equipment and its implementation
into national law, electrical and electronic
equipment that are no longer usable must
be collected separately and disposed of in
an environmentally correct manner.
Subject to change without notice.
English | 11
Corrective Action
Replace cutting line
Replace the spool
Inspect the spool, rewind if necessary
Rewind spool
Inspect the spool, rewind if necessary
Only trim with the tip of the line, avoid
stones, walls and other hard objects.
Feed the line regularly to maintain full
cutting width.
F 016 L81 069 | (28.1.14)