FONRI GS558D-H04 Guia Del Usuario página 125

WARRANTY POLICY FOR FONRI SMART HOME PRODUCTS
FONRI products are designed and manufactured to the highest standards and deliver
high-quality performance, ease of use and ease of installation. If you encounter any difficul-
ties while using your product, we recommend that you first consult the user manual or the
information in the support section of this website, where (depending on the product type)
you may find a downloadable user manual, frequently asked questions, instruction videos
or a support forum. In the unlikely event of a failure of the product, FONRI will arrange for
your FONRI product to be serviced, free-of-charge when you informed us of the defect
during the warranty period, provided that the product was used in accordance with the
user manual (e.g. in the intended environment). This document only applies to consumer
products. For professional products the warranty terms of the applicable sale or purchase
agreement applies.
Warranty period
The warranty period for the product categories mentioned in the heading of this document
is 24 months, except where stated otherwise within the user manual.
Warranty terms
The warranty period starts on the date of purchase as stated on your proof-of-purchase
and expires at the end of the period indicated in the section "Warranty period" below. If
you require service but you have lost your proof-of- purchase, the warranty period shall be
deemed to have started three months from the date of manufacture indicated on the prod-
uct or derived from the serial number. If you require service for products without produc-
tion date or serial number on the product a valid proof-of-purchase is required. Where a
repair is not possible or not commercially viable, FONRI may replace the product with a
new or refurbished product of similar functionality. After a repair, firmware upgrade or re-
placement the warranty period will continue from the date of the original purchase.
What is excluded?
The warranty does not cover indirect or consequential damages (including but not limited
to loss of time, loss of data or loss of income), nor compensation for activities done by your-
self, such as regular maintenance, installing firmware updates or saving or restoring data.
FONRI does not warrant uninterrupted or error-free operation of products, including but
not limited to, interoperability with all current and/or future versions of software or hard-
ware. The warranty excludes, or does not apply if:
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