Pioneer
™
5.0 MAINTENANCE
5.1 Troubleshooting
Symptom
Cannot turn on
Poor accuracy
Cannot calibrate
Cannot access mode Mode not enabled
Cannot access unit
Err 5
Err 7.0
Err 8.1
Err 8.2
Err 8.3
Err 8.4
Err 9.5
Err 9.8
Error 53
REF Err
LOWREF
5.2 Service Information
If the troubleshooting section does not resolve or describe your problem, contact your authorized Ohaus service
agent. Please visit our web site, www.ohaus.com to locate the Ohaus office nearest you.
5.3 Accessories
Ionizer ION-100A
SF40A Impact Printer
SF40A Paper Roll 57.5mm (2 rolls)
SF40A Ink Ribbon Cassette
RS232 Cable, PC9 Pin
Cable, USB-RS232 Converter
Auxiliary Display Kit
Security device
Density Determination Kit
In-use Cover
Possible Cause
No power to balance
Improper calibration
Unstable environment
Unstable environment
Incorrect calibration masses
Units not enabled
Average Piece Weight too small
Time out
Pan has load during power on
Pan was removed prior to power on
Weight on pan exceeds capacity
Pan was removed during weighing
Factory calibration data corrupted
Factory calibration data corrupted
EEPROM Checksum error
Reference Weight is too small
Reference Weight is too low for accurate
parts counting or percent weighing.
Remedy
Verify connections and voltage.
Perform calibration
Move balance to suitable location
Move the balance to suitable location
Use correct calibration masses
Enter menu and enable mode
Enter menu and enable units
Add additional samples
Remove weight from pan and re-zero.
Install pan and re-zero.
Remove weight from the pan
Re-install pan
Contact the authorized dealer
Perform calibration
Contact the authorized dealer
Add additional samples
Add additional samples or continue to weigh with
less accurate results.
30095929
30064202
12120799
12120798
80500525
30268619
80251396
80850000
80253384
83020221
EN-8