Troubleshooting - Nespresso MY MACHINE CREATISTA PLUS 110v Manual De Instrucciones

Troubleshooting

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Buttons not illuminated.
No steam or hot water
No coffee, no water, unusual coffee flow.
Coffee is not hot enough.
The capsule lever does not close
completely
Leakage (water under the machine).
No coffee flow, water goes directly into
the capsule bucket (despite inserted
capsule).
Colour display is dim and hard to see/read
Buttons flashing
Fill Water Tank alert remains on display
(water tank is full)
Descale Now alert is displayed
Machine Error message is displayed
Machine is ON but ceases to operate
Machine turns to OFF mode.
27
- Machine turns OFF automatically. See paragraph on «Energy Saving
Concept».
- Press START/CANCEL or SELECT to turn to «ON-mode».
- Press START/CANCEL or SELECT to turn to «ON-mode».
- Check if the water tank is correctly positioned, if empty, fill with potable
water.
- Preheat cup.
- Empty the capsule container.
- Empty drip tray if full.
- Check drip tray is securely inserted.
- Ensure capsule lever is closed.
- Machine display dims automatically after 2 minutes of non use.
- See paragraph on «Energy Saving Concept».
- Press START/CANCEL or SELECT to turn to «ON-mode».
- Follow on screen prompt.
- Check the water tank. If empty, fill with potable water and brew a coffee.
- Check steam tip for blockages. Use pin cleaning tool stored under the water
tank to unblock each of the holes.
- Check if the water tank is correctly positioned.
- Descale the machine. Navigate to Maintenance menu.
- Select Descale and follow the on-screen prompts.
- A major fault has occurred.
- Power machine off by holding START/CANCEL.
- Wait 60 minutes and press START/CANCEL or SELECT to turn to «ON-mode».
- To save energy the machine will turn to OFF mode after 10 minutes of non
use. See paragraph on «Energy Saving Concept».
- Check the outlet: plug, voltage, fuse.
- Check the outlet: plug, voltage, fuse.
- Descale the machine, if necessary.
- Descale the machine, if necessary.
- Check that no capsule is blocked inside the machine. (Note: do not put the
finger inside the machine)
- If problem persists, call Nespresso.
- Empty capsule bucket and check that no capsule is blocked inside the
machine. (NOTE: do not put finger inside the machine) If problem persists, call
Nespresso.
- Adjust the screen brightness setting. Navigate to Settings menu. Select Screen
Brightness. Turn the dial and Select High.
- Descale machine, if necessary.
- Complete a Clean Steam Wand cycle, if necessary.
- If problem persists, call Nespresso.
- Visit Nespresso.com or call Nespresso to contact your local service centre.
- If problem persists, call Nespresso.
- Press START/CANCEL or SELECT to turn to «ON-mode».