Problem
The appliance suddenly
stops working.
The appliance has a lower
suction power than usual.
Dust escapes from the
appliance.
The appliance does not
move smoothly across the
floor when cleaning a
carpet.
The brush does not turn
anymore.
Possible cause
When there is a poblem, the
buttons will not respond and
the screen will remain blank.
The filter and the cyclone are
dirty.
You have not attached the
dust container lid properly to
the dust container. You have
not attached the dust
container to the appliance
properly. In both cases, there
will be a loss of suction power.
The filter is dirty.
The filter is not present in the
appliance.
Something blocks the cyclone.
If dust falls out of the dust
container, the dust container
lid is probably not attached
properly to the dust container.
You selected a too high
suction power.
The brush encounters too
much resistance.
The brush may stop turning
when it encounters too much
resistance from high-pile
carpet.
Solution
Connect the appliance to the charging
station or attach the handheld vacuum
cleaner directly to the magnet on the
charging station. Check the display. Once
the appliance starts charging, you may
continue to use the appliance as usual. If
an error code appears, you can find its
meaning in this booklet (see 'Error codes').
Clean the filter and the cyclone. The filter
light lights up after several hours of use to
indicate that you have to wash the sponge
filter. Make sure that you wash the sponge
filter at least once a month if you use the
appliance regularly.
Make sure that you attach the dust
container lid to the dust container and the
dust container to the appliance properly.
Clean the filter.
Make sure that the filter is in the appliance
and assembled correctly.
Check the cyclone for objects stuck in it
and remove any object that blocks the
cyclone.
Empty the dust container and attach the
dust container lid correctly.
Reduce the suction power by choosing
setting 1.
Clean the brush with a pair of scissors or by
hand.
Switch off the appliance and then switch it
back on again.
English
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