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MAINTENANCE AND CARE
For general cleaning, use mild, nonabrasive soap and warm water. Do not use abrasive cleaners (such cleaners contain sand or silica that
will scratch the ceramic finish). Common bowl cleaners may be used on the ceramic surface. Do not use "in-tank" bowl cleaners because they
contain corrosive chemicals that attack the tank's components.
LIMITED PRODUCT WARRANTY
Warranty Period (from date of sale to first retail purchaser): 1 year on electric and electronic components, 5 years on fittings, 20 years on
ceramic components.
Limited Warranty: THE DISTRIBUTOR warrants to the original retail purchaser that within a reasonable time after notification from purchaser,
THE DISTRIBUTOR will repair or replace the Product, or any part or component of the covered Product, distributed by THE DISTRIBUTOR
which is proven to the satisfaction of THE DISTRIBUTOR to be defective in workmanship or materials, and which has failed during normal
use and within the warranty period. This Limited Warranty does not apply to Products that have been damaged, or which fail, as a result of
causes other than manufacturing defects (such as but not limited to improper installation including damage to finishes; lack of or improper care
or maintenance; exposure to elements including corrosive products, environments or external water damage; external causes or impact such
as electrical surges, fire or impurities in the water supply, alteration; abuse or misuse). The warranty commences on the first date a Product is
purchased by the customer. This warranty applies exclusively to products purchased and used in the country of sale.
Warranty Claim Procedure: To make a claim please email or call THE DISTRIBUTOR to trouble-shoot the issue and start the claim process.
Products may be inspected or evaluated by THE DISTRIBUTOR and any Product, part or component found to meet the above warranty criteria
will be repaired or replaced at THE DISTRIBUTOR's option. Replacement or repaired parts will be shipped at no cost to customer via ground
freight to USA and CANADA destinations only. Any expedited methods of shipments are customer's expense.
DISCLAIMER AND EXCLUSION OF WARRANTIES: This warranty is meant to be a complete and exclusive statement of the terms of
all limited warranties offered by THE DISTRIBUTOR.
To the fullest extent permitted by law, other than the express warranty set forth in this instrument there are NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
EXTENDED BY THE DISTRIBUTOR. Some states do not allow the exclusion of, or limitations to the duration of, implied warranties
so the above limitation may not apply to you.
This warranty gives you specific legal rights. You may also have rights, which may vary under applicable state or national legislation, which
cannot be disclaimed or modified by the above Disclaimer. Except as permitted, the Disclaimer is not intended to waive, modify, release or limit
the applicability of preemptive state or national legislation inconsistent with the terms of this Limited Warranty and Disclaimer. However, to the
extent permitted by law, no implied warranties of merchantability or fitness are intended or extended hereunder. Notwithstanding the Disclaimer
if any implied warranty is imposed by operation of law, to the extent permitted, the duration of such implied warranties is limited to the shorter
of the term of the express warranty or the applicable statute of limitations.
The Products listed above are intended to be installed and used for personal, consumer residential use. Use of Products for any other purpose
such as commercial purposes voids this warranty. The Limited Warranty is applicable only to the Products listed herein, and no warranty is
extended to products not distributed by THE DISTRIBUTOR. The warranty is applicable only to the first retail purchaser.
Transferability: This warranty is not transferrable.
LIMITATION AND EXCLUSION OF REMEDIES AND DAMAGES: THE DISTRIBUTOR's sole responsibility under this Limited Warranty
shall be to evaluate, inspect, repair and/or replace, at its option, any defective Product, part or component. In certain instances THE
DISTRIBUTOR reserves the right to provide refurbished parts. Purchaser agrees that this is the sole and exclusive remedy under
this Limited Warranty. THE DISTRIBUTOR will not be responsible for any incidental, consequential, special or indirect damages,
including loss of use as a result of any manufacturing defect in a Product. THE DISTRIBUTOR will not be responsible for labor, or
any other fees associated with the removal or installation of the warranted Product, parts and/or components. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
Product modification: THE DISTRIBUTOR reserves the right to change, modify or improve the Products without obligation to incorporate such
changes in Products previously sold or installed.
Authority and Modification: The retail seller is not the agent of THE DISTRIBUTOR and is not authorized to vary or modify the terms of the
Limited Warranty. In addition, the retail seller cannot bind THE DISTRIBUTOR or make any representations or promises about the Product
that are binding on THE DISTRIBUTOR.
Questions, problems, need help?
Call our customer service department at
1-866-839-2888, 9 a.m. - 5 p.m., EST, Monday - Friday
Questions, problèmes ou besoin d'aide?
Contactez notre service à la clientèle au
1-866-839-2888, du lundi au vendredi de 9h00 à 17h00 HNE.
Preguntas, problemas o necesita ayuda?
Llame a nuestro departamento de servicio al cliente al
1-866-839-2888, 9 am. – 5 pm., HDE, Lunes a Viernes.
www.ovedecors.com | [email protected]
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