TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.
Air conditioner will not operate
The power supply cord is unplugged. Plug into a grounded
■
3-prong outlet. See "Electrical Requirements."
The power supply cord has tripped (Reset button has popped
■
out). Press and release RESET to resume operation.
A household fuse has blown, or circuit breaker has tripped.
■
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician. See "Electrical Requirements."
The Power button has not been pressed. Press POWER.
■
The local power has failed. Wait for power to be restored.
■
The internal water tank is full. If "FL" appears in the display,
■
empty the internal tank. See "Draining the Internal Tank".
Air conditioner blows fuses
or trips circuit breakers
Too many appliances are being used on the same circuit.
■
Unplug or relocate appliances that share the same circuit.
Time-delay fuse or circuit breaker of the wrong capacity is
■
being used. Replace with a time-delay fuse or circuit breaker
of the correct capacity. See "Electrical Requirements."
You are trying to restart the air conditioner too soon after
■
turning off the air conditioner. Wait at least 3 minutes after
turning off the air conditioner before trying to restart the air
conditioner.
Air conditioner power supply cord trips
(Reset button pops out)
Disturbances in your electrical current can trip the power
■
supply cord (Reset button will pop out) (Reset button will pop
out). Press and release RESET to resume operation.
Electrical overload, overheating, a pinched cord, or aging can
■
trip the power supply cord (Reset button will pop out). After
correcting the problem, press and release RESET to resume
operation.
NOTE: A damaged power supply cord must be replaced with a
new power supply cord obtained from the product manufacturer
and must not be repaired.
12
Air conditioner seems to run too much
The current air conditioner replaced an older model. The use
■
of more efficient components may cause the air conditioner
to run longer than an older model, but the total energy
consumption will be less. Newer air conditioners do not emit
the "blast" of cold air you may be accustomed to from older
air conditioners, but this is not an indication of lesser cooling
capacity or efficiency. Refer to the efficiency rating (EER) and
capacity rating (in BTU/h) marked on the air conditioner.
The air conditioner is in a heavily occupied room, or heat-
■
producing appliances are in use in the room. Use exhaust
vent fans while cooking or bathing and try not to use heat-
producing appliances during the hottest part of the day. A
higher-capacity air conditioner may be required, depending
on the size of the room being cooled.
Air conditioner cycles on
and off too much or does not
cool room in cooling mode
The air conditioner is not properly sized for your room. Check
■
the cooling capabilities of your room air conditioner. Room air
conditioners are not designed to cool multiple rooms.
The filter is dirty or obstructed by debris. Clean the filter.
■
There is excessive heat or moisture (open container cooking,
■
showers, etc.) in the room. Use a fan to exhaust heat or
moisture from the room. Try not to use heat-producing
appliances during the hottest part of the day.
The air intakes are blocked. Install the air conditioner in a
■
location where the louvers are free from curtains, blinds,
furniture, etc.
The temperature of the room you are trying to cool is
■
extremely hot. Allow extra time for the air conditioner
to cool off a very hot room.
Windows or doors to the outside are open. Close all windows
■
and doors.
The temperature setting is not set to a cool enough setting.
■
Adjust the temperature to a cooler setting by pressing the
DOWN button to reduce the temperature. Set the Fan control
to the highest setting.
Error codes in display
If E1 or or E2 appears in the display, call for service.
■
If FL appears in the display, empty the water bucket.
■
Remote control not working
Check the battery level display on the remote. If necessary,
■
replace the batteries.
Make sure the remote is pointed at the air conditioner and that
■
nothing is blocking the remote sensor window on the control
panel.