Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Zoneline does not start.
Zoneline does not cool or
heat as it should.
Burning odor at the start
of heating operation.
The air is not always cool
or hot during operation.
The air does not feel warm
enough during heating
operation
Possible Cause
The fuse is blown/circuit breaker
is tripped.
The unit is waiting for the
compressor overload protector to
reset.
Power Failure.
Indoor airflow is restricted.
Outdoor airflow is restricted or
recirculated.
The air filter is dirty.
The room may have been hot or
cold.
Outdoor air is entering the room.
Dust on the surface of the heating
elements.
The heat pump is not producing
hot air.
The fan switch may be set to
continuous fan.
The heat pump alone produces air
that feels cooler than desired.
What To Do
the fuse or reset the breaker.
resets.
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it turned back on.
Make sure there are not curtains, blinds or furniture
Make sure the architectural louver is not restricted.
compressor overload protector.
Outdoor grille must have a minimum of 65% free area.
Non-GE Appliances grills may be too restrictive for
proper performance. Consult your salesperson for
assistance.
and Cleaning - Air Filters section
time for the room to cool down or warm up.
Set the vent control to the closed position.
but not as hot as air produced when the higher-cost
electric heat is used.
continuous air movement provides better overall
temperature control in the cool mode.
Use of this option will result in increased energy
consumption.
49-5000448 Rev. 1