D-Link DSL-2641B Guia De Instalacion página 3

Troubleshooting
1. How do I configure my DSL-2641B router without the CD, or check my
Wireless Network Name (SSID) and Wireless Encryption Key?
• Connect your PC to the router using an Ethernet cable.
• Open a web browser and enter the address http://9.68..
• The default username is 'admin'. The default password is also 'admin'.
• If you have changed the password and can not remember it, you will need to reset the router to the
factory default setting (steps in question ), which will set the password back to 'admin'.
2. How do I reset my router to factory default settings?
• Ensure the router is powered on.
• Press and hold the reset button on the rear of the device for 5-7 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To re-configure
your settings, log into the router as outlined in question , then run the Setup Wizard.
3. How do I add a new wireless client or PC if I have forgotten my Wireless
Network Name (SSID) or Wireless Encryption Key?
• For every PC that needs to connect to the router wirelessly, you will need to ensure you use the same
Wireless Network Name (SSID) and encryption key as the DSL router has.
• Use the web based user interface (as described in question  above) to check or choose your wireless
settings.
• Make sure you take a note of the settings so that you can enter them into each wirelessly connected
PC. D-Link has provided a handy sticker for you to note them down and attach to your router, or other
location you find most convenient.
4. What can I do if my router is not working correctly?
• The manual contains a full troubleshooting section and can be downloaded from the D-Link website
(see below), however there are a few quick steps you can take to try and resolve any issues:
• Check the LED's on the front of the router. The Power, WLAN, DSL and Internet LED should be on.
One or more of the LAN LED should flash.
• Check that all the cables are firmly connected at both ends.
• Power the router off for 0 seconds, and then power it back on.
5. Why can I not get an Internet Connection?
• For ADSL ISP users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password are correct.
BT 3ppm peak, 1.5ppm off peak, 0.5ppm weekends. (UK Pence per mintue). Other carriers could be
€0.05ppm peak, €0.045ppm off peak Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
Technical Support
D-Link UK & Ireland Technical Support over the Telephone:
08456 12 0003 (United Kingdom)
lower. Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
+1890 886 899 (Ireland)
D-Link UK & Ireland Technical Support over the Internet:
http://www.dlink.co.uk
ftp://ftp.dlink.co.uk