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Can I move the heater around while it is operating?
It is not recommended to move any portable heater while it is operating. We
recommend moving the heater once the fan has completely turned off.
What is the life expectancy for the Quartz Elements?
Average element life is 20,000 hours. The Quartz Elements are replaceable
by an authorized service dealer.
What is Zone Heating?
Zone heating is all about focusing heat where people spend the most time.
After all, there is no point to heating multiple rooms to 68+ degrees when not
in use.
How many kilowatts per hour does the heater use?
®
EdenPURE
Signature Model was tested by an independent lab in a home
environment and determined to use approximately 1.45 kilowatts per hour on
Full Power mode and 0.9 on Energy Saving mode.
What is the BTU Rating for the heaters?
EdenPURE
®
Signature Model is approximately 5000 BTUs.
The BTUs are basically irrelevant as a unit of measure since the patented
heating process of the EdenPURE
old inefficient methods of heat combustion, which is rated by using the BTU
rule. Our heating method is far superior for efficiency, safety, comfort, and
providing a natural healthy indoor environment.
Can I use the heater and another appliance at the same time?
Yes, as long as they are not on the same circuit. Zone heaters are considered
to be an appliance. You should not run more than one larger appliance on a
single circuit breaker. Your freezer, refrigerator, microwave oven, washing
machine, dryer, and other such appliances should not share a circuit breaker.
Can I use an extension cord, surge protector, or power strip with my
heater?
It is not recommended. It is designed to plug directly into a grounded 110 volt
15 amp or higher circuit receptacle. However, if you have to use an extension
cord, the cord should be No. 14 AWG minimum size and rated not less than
1875 watts. The extension cord should be a 3 wire cord with a grounding type
cord and plug connector.
I don't have a grounded outlet; can I use a cord adapter or remove the
grounding plug?
NO. If you don't have a grounded outlet, contact a licensed electrician in
your area for advice. Removing or altering any part of the heater will void
the warranty.
Can the Heater safely and effectively be operated without water?
Yes, you do not need to run the Humidity feature unless you so desire.
Will the Humidity or Ion features work without using the Heat feature?
No, the unit is designed for those features to work in conjunction with the
heat.
Will the Humidity or Ion features come on when I set the timer for my
heater to automatically come on?
Yes, when the auto-on timer feature is used, the heater will come on exactly at
the last setting it was used at.
®
INTENTIONALLY does not operate using
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