AKASO Trace 1 Manual Del Usuario página 12

TROUBLESHOOTING
Q: Why the camera always say "no card inserted"?
A: 1. Please ensure that the memory card is class 10 and above.
2. Format the memory card on computer firstly. When you format it on computer, please
choose "FAT32(Default)" on File system, and choose "32 kilobytes" on Allocation unit
size.
3. Format it in the camera.
Q: The camera don't work any more.
A: Please check whether the memory is full, if yes, please save the files and format the SD
card.
Q: The image is blurry.
A: The windshield will reflect the light, please adjust the camera.
Q: The camera lose power often.
A: Due to different vehicle designs, please rotate the car charger to adjust it keep stable.
Q: The camera unable to be turned on.
A: Please make sure that whether the charge indicator light is on or off, if off, please
re-insert the car charger and reset the camera.
Q: All buttons are not responding.
A: Please reset the camera to restart.
Q: The camera doesn't record automatically after turning on.
A: Check whether the memory card is full or reformat the card, if this problem exists,
please change a new card.
Q: The video has no voice.
A: Please confirm whether the recording indicator light is on, blue flashing. And in recording
mode, short press will close to record the voice.
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Q: The camera keeps turning on and off automatically.
A: Please charge the camera via USB car charger, do not charge the battery via the USB
For any inquires, issue or comments concerning our products, please send E-mail to the
address below, and we will respond as soon as possible.
E-mail: [email protected]
US customer service line: (301)670-7335
8am-5pm EST Monday-Friday (except holidays)
data cable with other adapters
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